3 Secrets to Breakthrough Customer Service
3 Secrets to Breakthrough Customer Service
Thinking Outside the Box
Marketing does not have to be
Build Your Ideal Year!
The theme I'm living by this
The Only New Year’s Resolution That Matters
Happy New Year! I love this time of the year because it symbolises a new beginning. 365 days of opportunity
Competitive Strategy – Do you know what your competitors are up to?
For most of us in business, there is someone else other than us competing for business in our marketplace. That
Customer strategy – Finding the reason why people buy!
A great definition I came across for a business several years ago was as follows: “The exchange (sale) of GOODS
Your Vision – Where are you headed?
I wanted to zero in on a really important and very neglected topic this week – your vision or "Where
Uncovering new business opportunities by being in the right place at the right time
New business opportunities usually occur around big changes…changes in technology, the economy, the environment, in legislation, regulations, and also in
Focus on your CUSTOMER this year – The ‘R’
R – Review (requires change / innovation) or repeat the activity (and tweak where necessary by monitoring)! Delivering on customer