Client Services Assistant – Central Wheat Belt – WA
Position Reference Number – IGEN091
About The firm
Our client is a successful public accounting firm led by a principal with extensive knowledge, experience, commitment to client growth, and a dedication to developing the team. With expertise in dealing with agribusiness, small business, and not-for-profits the firm is now looking for an experienced client services assistant to join the team part-time.
The Role
The duties and responsibilities include but are not limited to:
- Answering the phones and being the first point of contact for client queries and assisting where possible
- Acknowledging and actioning client emails
- Updating records on the business database
- Liaising with the ATO and ASIC on behalf of clients
- Liaising with clients regarding their tax compliance obligations
- Preparing and lodging documentation as directed
- Generating, finalising and sending of invoices
- Following up debtors with outstanding accounts
- Drafting client correspondence by letter and email including invoices
- Completion of record keeping tasks for clients and following up missing information
- Administrative support to the principal and accounting team including appointments, general admin duties and office organisation
Skills and Capabilities
It is an advantage if you have worked in an Australian public practice accounting firm before. Experience in a financial services firm or other professional service firm will also be considered.
You’ll also demonstrate the following attributes:
- Excellent verbal and written communication skills – essential
- Ability to work well to deadlines
- Excellent attention to detail and able to complete work accurately
- Passion for building strong client relationships
- Strength at organising and managing time critical tasks
- Strong computer skills with knowledge of MS Office, Excel and Word
- Proven typing ability
- Proven experience in accounts receivable and payable
- Practical experience with relevant systems (ATO, ASIC, Xero)
- Well organised with the ability to demonstrate versatility
The Benefits
You will have all the tools you need to excel – established systems, pleasant surroundings, and a happy and productive workplace. Combined with flexible working arrangements for the right person, a generous remuneration and reward package will be offered for the right candidate as is ongoing development of your skills.
To Apply
If this role sounds like it’s right for you and you meet the essential requirements then please quote the Position Reference Number ‘IGEN091’ where prompted on the form on the right, attach a cover letter and resume telling us why you would be perfect for this role and click the ‘Apply Now’ button.
- How many years of public practice accounting experience do you have?
- Do you have experience in a role which requires relationship management experience?
- Do you have experience in administration?
- How many years’ experience do you have as a client services officer?
- What’s your expected annual base salary?
- How many years of accounts payable experience do you have?
- How many years of accounts receivable experience do you have?
- Do you have experience using Xero?
Please note:
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Only candidates that meet the essential requirements of the role will be considered.
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Only candidates who include a cover letter will be considered.
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Only short listed candidates will be contacted.
