Focus on your CUSTOMER this year – The ‘U’
U – Uncovering what the customer truly needs requires an ability to ask the right questions. “Can I help you?” is not the type of question I’m talking about. In fact when I’m asked this
U – Uncovering what the customer truly needs requires an ability to ask the right questions. “Can I help you?” is not the type of question I’m talking about. In fact when I’m asked this
You’ve heard it before, “the customer is always right.” Wrong! The right customer is right! Over the coming weeks I am going to share an approach that has worked for me and many of the