Business Continuity Planning and COVID-19 Back in 2011 I wrote an article entitled “Nature takes a massive swipe! Now what?” on the topic of business continuity planning and disaster recovery planning. At the time, the
Prospecting – Top Strategies for Building Your Database of Target Contacts This step in any sales process is always a challenge and yet the most important. This list of top strategies for building your database
Defining Your Target Market Great! You’ve decided to go out and grow your business. Now what? Well, let’s explore how you might go about positioning yourself to attract the right type of clients you want
Top 5 Questions To Ask Yourself Before The End Of The Year! This post is short and sweet. It revolves around a simple exercise that I do every year for myself personally and for my
3 Secrets to Breakthrough Customer Service I'll cut right to the chase! Three of the best secrets to breakthrough customer service in my experience are these: Acknowledgement Attention Action Acknowledgement Customers want to be acknowledged
