Client Portals in the Cloud
Client Portals in the Cloud With technology changing at an ever increasing rate and new capabilities becoming available almost daily, it's time to revisit or visit for the first time client portal technology and what
Client Portals in the Cloud With technology changing at an ever increasing rate and new capabilities becoming available almost daily, it's time to revisit or visit for the first time client portal technology and what
3 Secrets to Breakthrough Customer Service I'll cut right to the chase! Three of the best secrets to breakthrough customer service in my experience are these: Acknowledgement Attention Action Acknowledgement Customers want to be acknowledged
You need to be more than just a trusted resource that someone comes to when they think they have a need. Trust is implicit with some professional services for example doctors, accountants, financial advisers, lawyers,
We all know the theory of first impressions, and how they're formed within the first 10 seconds and can be really hard to change or break. I'm not here to discuss the accuracy or the
R – Review (requires change / innovation) or repeat the activity (and tweak where necessary by monitoring)! Delivering on customer expectations is not a one off exercise. Things change continuously and unless you’re monitoring how